Lajawab
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Legal

Privacy Policy

Last updated: 27 June 2026

This Privacy Policy explains how [LEGAL ENTITY NAME], trading as Lajawab Family Restaurant ("we", "us"), collects and uses your personal information when you use our website and ordering service.

1. Information we collect

  • Account details: name, email, phone number, and password (stored securely, hashed).
  • Order details: items, delivery/pickup address, order history, and special instructions.
  • Payment information: processed by Razorpay. We receive confirmation and limited metadata, not your full card number.
  • Technical data: device/browser information and privacy-friendly, aggregated analytics.

2. How we use your information

  • To take, prepare, and deliver your orders.
  • To send order updates and receipts.
  • To provide customer support and manage your account.
  • To improve our menu and service.
  • To send marketing messages only if you opt in — you can opt out any time.

3. Sharing

We share data only as needed to run the service: with our payment provider (Razorpay), delivery staff, and communication providers (email/SMS/WhatsApp). We do not sell your personal data.

4. Data retention

We keep order and tax records for as long as required by law (for GST records, typically up to [X] years). You may request deletion of your account; we will remove personal data that we are not legally required to keep.

5. Your rights

You may access, correct, or delete your personal information, and withdraw marketing consent, by contacting us at shripanchal60@gmail.com.

6. Cookies

We use essential cookies to keep you signed in and to remember your cart. We use privacy-friendly analytics that do not track you across other websites.

7. Security

We use industry-standard measures (encryption in transit, access controls, row-level security on our database). No method is 100% secure, but we work to protect your data.

8. Children

Our service is not directed at children under 13, and we do not knowingly collect their data.

9. Contact

Grievance / data contact: [GRIEVANCE OFFICER NAME], shripanchal60@gmail.com, +91 70655 65516.